Ark Eden Foundation Hiring! Full Time Office - Communications Coordinator-Manager in Islands, Hong Kong - Ricebowl

Job Title: Office & Communications Coordinator/Manager

The Office & Communications Coordinator/Manager is responsible for ensuring smooth day-to-day office operations while supporting Ark Eden’s communication, marketing, and programme administration needs. This hybrid role manages administrative systems, handles enquiries, maintains records, supports HR processes, coordinates bookings and registrations, and leads basic digital marketing through social media, content creation, and website updates.

A core requirement of this role is the ability to work school holidays, as Ark Eden runs approximately 20 weeks of holiday camps each year, which are a key operational and programme focus. A key priority of the position is assisting the wider team to ensure the smooth running and delivery of all programmes.

The ideal candidate is organised, proactive, and creative, with the ability to balance administrative responsibilities with communication, outreach, and marketing work. They would have a passion for the environment and be fluent in English, Cantonese and Mandarin. The Office and Communications Manager’s role is essential to keeping the organisation running efficiently and ensuring clear, effective engagement with parents, schools, partners, and the wider community.

Key Responsibilities – Office & Communications Coordinator/ Manager

1. Office Administration & Internal Support

• Manage general office administration, filing and record-keeping

• Maintain organisational databases, contact lists and internal systems

• Handle general enquiries in a friendly and professional manner

• Support onboarding processes and maintain accurate staff files and HR records

• Oversee timesheets, salary-related documentation and administrative HR tasks

• Identify opportunities to automate or streamline administrative processes

2. Programme Administration

• Support administration for school programmes, camps and events

• Manage programme-specific registrations, bookings and parent communications

• Maintain accurate attendance lists and required programme documents

• Coordinate waivers, consent forms and payment tracking

• Ensure smooth information flow between office and programme delivery teams

3. Communications, Marketing & Social Media

• Plan, schedule and publish content across social media channels

• Create simple visuals, posts, stories and short videos using tools like Canva or mobile apps

• Capture basic photos or short clips during programmes/events when needed

• Maintain and update the Ark Eden website with current programme information and news

• Ensure consistent branding, tone and messaging across all communication channels

Requirements

Experience & Skills

• Our Candidate is proficient in English and can ideally speak Cantonese and Mandarin

• Strong organisational skills and attention to detail

• Experience in office administration, coordination or similar roles

• Good writing skills and comfortable communicating with parents, partners and the public

• Familiar with social media platforms (Instagram, Facebook, LinkedIn)

• Able to create simple visuals and basic digital content (e.g., Canva)

• Ability to manage multiple tasks and deadlines

• Experience maintaining databases or CRM tools is a plus

Personal Qualities

• Passion for environmental education, sustainability and community engagement

• Friendly, professional and approachable communicator

• Proactive and self-motivated, with a willingness to learn new tools and systems

• Team player who collaborates well with others

• Comfortable in a dynamic environment with changing priorities

• Bonus: photography, video, SEO knowledge or design skills

Compensation

• Salary: $20,000 - $25,000 annually (commensurate with experience)

• Job Type: Full-time