- Bukit Mertajam Pulau Pinang Malaysia
TIME PLANET SDN. BHD Hiring! Full Time Admin Assistant in Pulau Pinang, Earn up to MYR 2,500 - Ricebowl
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Job Description
Responsibilities
About the Role
We are hiring an Admin Assistant to support our daily online sales operations and aftersales processes. This is a hands-on operational role, ideal for someone who is detail-oriented, organised, and comfortable handling day-to-day e-commerce tasks.
You will work closely with sales, warehouse, and logistics teams to ensure smooth order fulfilment and good customer experience across all platforms.
Key Responsibilities for Admin Operations
- Assist in processing and manage daily orders from Lazada, Shopee, TikTok Shop, and Shopify
- Monitor delivery status and follow up on delays or delivery issues
- Support order processing during campaigns and peak sales periods
Customer Service & Aftersales
- Respond to customer enquiries via Lazada/Shopee chat and WhatsApp
Inventory & Documentation
- Key in delivery orders into the system accurately
- Maintain proper documentation for orders and aftersales cases
- Check stock levels and key in new arrival stock
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
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