Randstad Hiring! Full Time Reward - hr operations manager (systems - analytics focus) in Hong Kong - Ricebowl

about the company.
Our client is a well-established, major enterprise with a large multi-site workforce footprint across the region.

This is a comprehensive management position overseeing end-to-end C&B operations, payroll governance, and HR system enhancements. Leading an established operational team, you will ensure high-quality service delivery, regulatory compliance, and provide data-driven insights to support corporate budgeting and business decisions.

Key responsibilities.

• Lead full-cycle C&B programs including salary reviews, benefits administration, and incentive structures across various employee segments.

• Oversee the internal payroll function to guarantee statutory compliance, accurate record-keeping, and robust internal audits.

• Partner with technology teams to improve HR data quality, automate manual workflows, and build data models/dashboards for workforce tracking.

• Deliver analytical insights on manpower costs, headcount trends, and resource utilization to facilitate corporate budget planning.

• Manage, mentor, and build the capabilities of a multi-tiered HR operations team.

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.

• 10+ years of progressive experience in C&B, payroll, or high-volume HR operations.
• Thorough understanding of local employment ordinances, taxation, and statutory benefits compliance.
• Strong technical affinity with advanced Excel skills and experience working with HRIS or data analytics platforms.
• Proven track record of managing and developing small-to-medium teams.

• Strong capability to manage multiple operational priorities in a fast-paced environment.