FUJIFILM Business Innovation Hiring! Full Time Order Governance Executive in Selangor - Ricebowl

Responsibilities:

• Process Sales Orders and Return Orders timely and accurately.

• Provide guidance to the sales Teams on sales order submission requirements.

• Verify order documentation and ensure orders comply with pricing guidelines, HQ Sales Policy, Leasing Guidelines, and corporate governance policies.

• Coordinate delivery and collection arrangements with Sales, warehouse teams, and third-party logistics vendors.

• Manage manual closure of selected order lines in the ERP system when automation is not applicable.

• Support and track machine movement activities including:

  • Trial machine requests or relocation requests Sales/ADM.

  • Short-term loan request raised by STO/Sales.

  • Miscellaneous machine-related movements requests submitted by business units.

  • Other ad-hoc machine movement activities

• Monitor revenue release reports and ensure timely upload of contract documents into the relevant system for billing.

• Prepare and submit documentation for contract terminations and archive requests through Document Management System (DMS).

• Maintain and update order tracking sheets, following up on any outstanding/pending documents to ensure completeness.

• Handle order changes such as amendments, cancellations, and sales reversals.

• Raise and follow up on ERP system issues via ToConnect or equivalent platform. 

• Monitor end-to-end order status and escalate issues or delays to project management teams as required.

• Participate in system testing, continuous improvement initiatives, and other tasks or projects as assigned.

• Support internal and external audits by preparing and providing required documentations.

Requirements:

• 1-3 years of experience in sales operation, order management, logistics coordination or a related administrative role. 

• Diploma or Degree in Business Administration, Logistics, Supply Chain Management, Operations, or a related field.

• Exposure to a shared services experience or multinational environments is an advantage. 

• Proficient in Microsoft Office especially Excel and outlook

• Experience with Oracle ERP systems is an added advantage.

• Effective communication and coordination skills, especially in working with cross-functional teams (Sales, Logistic, Billing) 

• Strong attention to detail and good analytical skills. 

• Team player with a positive, proactive attitude.

• Proactive and solution driven. 

• Able to work independently. 

• Ability to multitask and perform well in a fast-paced environment.