Hong Seng Assembly Hiring! Full Time Service Advisor in Perak - Ricebowl

Job Responsibilities:

• Manage and coordinate customer orders upon arrival at the workshop

• Assign jobs to mechanics and monitor repair progress to ensure timely completion

• Communicate with customers regarding service status and ensure all complaints are properly addressed

• Liaise with the store department to ensure availability of required spare parts

• Inspect and verify completed repair work to meet quality standards

• Maintain workshop cleanliness, safety, and proper housekeeping practices

• Coordinate breakdown service arrangements and support the breakdown team when required

• Carry out ad-hoc duties as assigned by management

Requirements:

• Minimum SPM / Diploma in Automotive, Engineering, or related field

• Fresh graduates are encouraged to apply

• Proven experience in workshop operations or service coordination is an advantage

• Good communication and problem-solving skills

• Ability to multitask and work in a fast-paced environment

• Basic technical knowledge of vehicle repair and maintenance

• Responsible, organized, and able to work independently