Dokebi Chicken Hiring! Restaurant Service Crew in Selangor - Ricebowl

We are seeking enthusiastic, service-oriented, and passionate individuals to join our hospitality team. If you enjoy engaging with people, thrive in a fast-paced environment, and are committed to delivering outstanding guest experiences, we would love to hear from you.

Key Responsibilities

• Welcome guests warmly and create a friendly, memorable first impression
• Possess strong knowledge of menu offerings, including ingredients, preparation methods, and dietary considerations
• Present menus, respond to guest inquiries, and provide thoughtful recommendations based on guest preferences
• Promote daily specials, seasonal menus, and ongoing promotions effectively
• Accurately take and process food and beverage orders using POS systems or manual order methods
• Coordinate closely with kitchen and service teams to ensure timely and accurate order delivery
• Serve food and beverages in accordance with established service and presentation standards
• Deliver attentive and proactive customer service by anticipating guest needs and resolving concerns professionally
• Conduct regular table checks to ensure guest satisfaction throughout the dining experience
• Prepare and maintain dining areas before service, including proper setup of tables, linens, cutlery, and glassware
• Present bills, process payments accurately, and handle cash or card transactions responsibly
• Clear and reset tables efficiently while maintaining cleanliness and organization
• Uphold cleanliness, hygiene, and safety standards across all front-of-house areas
• Support daily outlet operations and carry out additional duties as assigned

Job Requirements

• Able to communicate effectively in English and Bahasa Malaysia
• No prior experience required — comprehensive training will be provided
• Positive attitude, strong sense of responsibility, and passion for hospitality and customer service
• Good interpersonal and communication skills with the ability to work collaboratively in a team environment
• Able to perform well under pressure in a fast-paced setting
• Fresh graduates, former cabin crew, hospitality professionals, interns, and candidates with customer service experience are encouraged to apply

Job Types: Full-time, Part-time, Internship, Contract, New-Grad

Pay: RM7.50 - RM8.00 per hour

Work Location: In person