RiDiK (a Subsidiary Of CLPS. Nasdaq: CLPS) Hiring! Full Time Name Screening Analyst in Federal Territory - Ricebowl

Job Summary

We’re looking for a Name-screening Analyst to support our team in Kuala Lumpur. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we’d love to hear from you.

The Role:

Name-screening Analyst focused on delivering excellent customer experiences by handling inquiries, resolving issues, and supporting customers across phone, email, and chat. Skilled in troubleshooting, managing orders and account updates, and escalating complex cases when needed, while maintaining professionalism, empathy, and efficiency. Committed to improving customer satisfaction, building strong relationships, and contributing to overall business success.

Responsibilities:

1. Conduct thorough name screening and analysis using various tools and databases to identify potential risks and threats posed by individuals or entities

2. Analyze screening results to assess Sanctions risks and provide recommendations for further actions

3. Collaborate with cross-functional teams to gather additional information for accurate risk assessment

4. Investigate and escalate true hits in accordance with AML and regulatory standards

5. Stay updated on global sanctions, legal and regulatory requirements related to Sanctions, ensuring compliance throughout the screening process

6. Maintain screening protocols, guidelines, and best practices to optimize the efficiency and effectiveness of the screening process

7. Prepare comprehensive reports and documentation summarizing screening findings, risk assessments, and mitigation strategies

8. Stay abreast of industry trends and emerging risks associated with name screening, and proactively recommend measures to address them

9. Collaborate with cross-functional teams to support end-to-end compliance processes

10. Perform other non-screening tasks that may be assigned by line manager from time to time and ensure the effective discharge of the tasks assigned (such as process improvements in the account services workflow)

Qualifications:

1. Bachelor's degree or above, more than 2-3 years in Finance, Banking, Business industry

2. Fluent in Mandarin and English (Written and Verbal)

3. Experience is AML, Sanctions screening or crime compliance is highly preferred.

4. Strong analytical and documentation skills with ability to derive data-driven insights

5. Team player by working cohesively with colleagues from across the organization and be able to inspire a shared vision

6. Process driven: enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible

7. Exceptional communicator by being able to connect with people at all levels, both internally and with external stakeholders

8. Thrive under pressure and work well with constant change and the ambiguity of a startup environment

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.