Job Responsibilities
E-commerce Operations:
- Handle return and refund orders efficiently
- Manage product listings and updates across platforms (e.g. Shopee, TikTok)
- Respond to customer inquiries in a timely manner
- Monitor and manage customer reviews and ratings
- Assist in affiliate (KOL/creator) coordination and campaigns
Administrative Support:
- Prepare and process invoices and delivery orders (DO)
- Coordinate shipments and liaise with logistics partners
- Maintain accurate inventory records
- Organize and maintain proper documentation and filing
Requirements
- Age below 26 years old
- Able to communicate in English and Bahasa Malaysia
- Detail-oriented, organized, and responsible
- Able to work independently with minimal supervision
- Basic knowledge of Microsoft Excel and computer skills
- Experience with AutoCount system is an added advantage
- Fresh graduates are encouraged to apply
Salary & Benefits
- RM2,000 – RM2,500 (depending on experience and performance)
- Opportunities for career growth and skill development in e-commerce
- Exposure to fast-growing fashion e-commerce environment
Working Hours
- Monday – Friday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 1:00 PM
Location: Permatang Tinggi, Penang (near Alma & Simpang Ampat)
About Us
We are a young and dynamic fashion team focused on growing our presence in e-commerce platforms such as Shopee and TikTok.
Pay: RM2,000.00 - RM2,500.00 per month
Work Location: In person