Redient Security Hiring! Full Time Resident Engineer – Workspace in Federal Territory - Ricebowl

Hiring Alert – Resident Engineer – Workspace

Location: Malaysia
Experience: 5–8 Years
Employment Type: Full-Time

Job Overview:
We are looking for an experienced Resident Engineer – Workspace with strong expertise in Omnissa Workspace ONE / VMware Workspace ONE administration, troubleshooting, and enterprise endpoint management. The ideal candidate will provide onsite and remote L2/L3 support, ensure platform stability, and support Workspace ONE operations across enterprise environments.

Key Responsibilities:
Provide onsite and remote L2/L3 support for Omnissa Workspace ONE
Manage Workspace ONE UEM, Access, and related integrations
Perform proactive monitoring, health checks, and preventive maintenance
Troubleshoot device enrollment, app deployment, authentication, and compliance issues
Support upgrades, patching, configuration changes, and recovery activities
Coordinate with vendor/principal support for critical issues
Maintain SOPs, architecture diagrams, and technical runbooks
Maintain logs for incidents, changes, and operational activities
Provide knowledge transfer and technical guidance to teams

Must-Have Skills:
Omnissa Workspace ONE / VMware Workspace ONE
Workspace ONE UEM Administration
Endpoint Management
Windows / macOS / iOS / Android Device Management
Active Directory / Azure AD / LDAP / SSO
VPN / Proxy / Endpoint Connectivity
Workspace ONE Upgrades & Patching
Backup & Recovery
Root Cause Analysis & Troubleshooting

Required Qualifications:
Bachelor’s Degree in IT, Computer Science, or related field
5–8 years total experience
Minimum 3 years hands-on experience in Workspace ONE
Enterprise endpoint support experience
L2/L3 support experience required
Strong communication & problem-solving skills

Preferred Certifications:
Omnissa Workspace ONE Professional
VMware Workspace ONE Certification

Salary Range:
3–5 Years: 90,000 – 108,000 MYR
5–8 Years: 120,000 – 144,000 MYR

Additional Requirements:
Valid Malaysia Work Permit / Visa required
Strong troubleshooting & customer support skills
Excellent communication & stakeholder management skills

Send your updated resume to: *************

Pay: From RM90,000.00 per year

Work Location: In person