DCSS Technology Pte Ltd Hiring! Full Time Account Manager in Federal Territory - Ricebowl

Account Manager

We are searching for a passionate and results-driven Account Manager to join our team and drive growth within the dynamic IT infrastructure industry. You will be responsible for cultivating and managing strategic relationships with key end-user clients, fostering collaboration, and maximizing revenue opportunities through direct sales and account management.

Why join DCSS Technology?

• Growth Opportunities: Be part of a fast-paced environment where your contributions directly impact the company’s success and offer significant career advancement.
• Innovative Culture: Work in a dynamic, entrepreneurial setting that encourages creativity, experimentation, and new ideas.
• Ownership & Impact: Have the opportunity to take ownership of projects and see the tangible results of your work making a real difference.

Responsibilities:

• Develop Client Strategies: Collaborate with end-user clients to create and execute tailored IT infrastructure solutions, aligning with our company's offerings and their business objectives
• Build Strong Client Relationships: Establish and nurture deep relationships with key decision-makers at client organizations, building trust and fostering a mutually beneficial environment
• Drive Sales Performance: Achieve ambitious sales targets through effective client engagement, lead generation, and sales activities, leveraging your knowledge of the IT infrastructure landscape
• Client Enablement: Equip our clients for success by providing comprehensive support, training, and resources, ensuring they are well-versed in our IT infrastructure offerings
• Manage Client Performance: Monitor and analyze client account metrics, identify areas for improvement, and implement strategies to optimize their satisfaction and usage · Forecast and
• Reporting: Provide accurate sales forecasts and detailed reports on client performance, identifying trends and insights to inform strategic decisions
• Collaboration and Communication: Work closely with internal teams, including Sales, Marketing, and Product Management, to ensure seamless integration and alignment of client efforts

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field
• Minimum 3-5 years of proven experience in account management or direct sales within the IT infrastructure industry
• Strong track record of success in developing and managing strategic relationships with end-user clients in technology or infrastructure sectors
• Deep understanding of the IT infrastructure market, including technology trends, competitive landscape, and customer needs
• Excellent communication, interpersonal, and presentation skills, with the ability to effectively convey technical information to a diverse audience
• Proven negotiation skills and ability to build strong relationships with clients
• Strong analytical and problem-solving skills, with the ability to analyze data and identify actionable insights
• Proficiency in CRM systems and account management tools