Tap Growth Ai Hiring! Full Time Business Process Analyst (Public Sector) in - Ricebowl

We're Hiring: Business Process Analyst (Public Sector)!

We are seeking a detail-oriented and analytical Business Process Analyst to enhance operational efficiency within the public sector. The ideal candidate will possess strong problem-solving skills, experience in process mapping, and a deep understanding of public sector operations.

Location: Singapore, Singapore
Work Mode: Work From Office
Role: Business Process Analyst (Public Sector - Singapore)

Salary: $7,000 to $7,600 Monthly

• Participate in the full development lifecycle, encompassing requirements gathering, solution design, build, testing, deployment, and ongoing maintenance
• Partner with stakeholders across the organisation to carry out business process re-engineering initiatives
• Run workshops and one-on-one sessions with process owners and end-users to gain a comprehensive understanding of existing workflows
• Pinpoint inefficiencies, duplications, and bottlenecks, then recommend streamlined future-state processes
• Capture re-engineered processes in clear documentation and coordinate with relevant stakeholders so solutions are delivered to specification
• Contribute to change management by producing training assets such as user guides, quick reference materials, and e-learning content, and running training sessions tailored to various user groups
• Collaborate with stakeholders on solution design, converting agreed process requirements into functional automation builds and websites usingM365 suite,SharePoint,Power BI, andPower Automate
• Carry out testing alongside stakeholders to confirm all requirements are met, and resolve any defects or bugs uncovered
• Sustain and enhance deployed solutions on platforms such asOpticalandISOMER, ensuring robustness and offering technical support during transition to operations
• Take on any additional duties that may be assigned from time to time
  
  

• Bachelor's degree in Computer Science, Information Systems, Business Analytics, or a related discipline
• Minimum 3 years of experience in business analysis, process improvement, and software development
• Hands-on exposure to automation tools such asM365 suite(SharePoint,Power BI,Power Automate) or scripting languages; proficiency in web development technologies and Whole-of-Government web hosting environments (e.g.Optical,ISOMER); familiarity with Government IM on Procurement and the government ICT landscape; exposure to IT risk assessment and compliance activities
• Solid grasp of the full software development lifecycle, including testing and deployment phases
• Strong stakeholder management skills balancing analytical and people aspects, ability to communicate technical concepts clearly to non-technical audiences, collaborative cross-functional team player, and self-motivated
  
  

Clarence Khoh
R1552376

Ready to make an impact? Apply now and let's grow together!