- Kuala Lumpur Federal Territory Malaysia
Lancesoft Malaysia Hiring! Full Time Reporting - Analytics Analyst – P-OP in Federal Territory - Ricebowl
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Job Description
Responsibilities
Job Title: Reporting & Analytics Analyst – P&OP
Location: Kuala Lumpur
Experience: L1 (0–3 Years)
Domain: GIPS – P&OP
Employment Type: Application Maintenance / Production Support
Job Summary
Seeking a Junior Reporting & Analytics Analyst to support P&OP analytics applications, dashboards, and reporting operations. The role involves production support, issue resolution, dashboard monitoring, and minor report enhancements while ensuring smooth business reporting operations.
Key Responsibilities
- Provide application maintenance and production support for reporting/analytics solutions
- Monitor QLIK dashboards, reports, and data refresh activities
- Troubleshoot incidents, perform root cause analysis, and support issue resolution
- Handle user queries, tickets, and service requests within SLA timelines
- Assist with report enhancements, testing, and data fixes
- Maintain operational documents, SOPs, and support procedures
- Collaborate with business and technical teams for support activities
Required Skills
- 0–3 years of experience in reporting, analytics, or application support
- Hands-on experience with QLIK (mandatory)
- Good knowledge of Excel, PowerPoint, and Word
- Basic understanding of incident/problem/change management
- Strong analytical and troubleshooting skills
- Good communication and stakeholder support skills
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