Sodexo Hiring! Full Time Technical Supervisor - Menara Shell in Federal Territory, Earn up to MYR 3,500 - Ricebowl

1. Operational & Administrative Support

a. Provide structured administrative support to technical and facilities operations.

b. Plan, monitor, and coordinate daily, weekly, monthly, and quarterly operational activities to ensure timely completion.

c. Maintain accurate documentation, records, logs, and operational reports in accordance with Sodexo procedures.

2. Procurement & Purchase Order Management

a. Prepare and raise Purchase Orders (PO) in accordance with Sodexo procurement policies and approval workflows.

b. Liaise closely with Procurement and Finance teams to ensure timely processing, delivery, and closure of POs.

c. Coordinate with vendors and internal stakeholders to prevent operational delays.

3. Ticket & Team Management

a. Supervise BMO and FM teams in the opening, monitoring, acknowledgment, and closure of service and maintenance tickets.

b. Ensure all tickets are acknowledged within agreed timelines and resolved in line with SLA requirements.

c. Monitor service quality, work progress, and documentation accuracy.

4. SoCampus / Maintenance Management System

a. Coordinate SoCampus / Maintenance Management System related activities, documentation, and system requirements.

b. Act as a point of contact for trainee matters, assessments, reporting, and system follow ups where applicable.

c. Ensure SoCampus records are accurate, up to date, and compliant with internal requirements.

5. Site & Equipment Coordination

a. Coordinate closely with Site Managers regarding facilities, building systems, and kitchen equipment across assigned sites (including GOGO, GOVO, DC, and CK).

b. Ensure maintenance requirements, equipment issues, and operational needs are clearly communicated and addressed promptly.

c. Support effective coordination between technical teams, FM teams, and stakeholders to maintain service continuity.

6.Budget & Cost Control

a. Support the Unit Site Lead/Technical in monitoring operational expenditure (OPEX).

b. Track expenses and ensure spending remains within the approved budget.

c. Support cost control initiatives while maintaining service quality and operational reliability.

7. Communication & Cross Functional Collaboration

a. Communicate clearly and professionally with internal departments, site teams, contractors, and external partners.

b. Coordinate maintenance works and projects to minimize disruption to operations.

c. Support the planning and execution of operational improvement initiatives.

8. Decision Making & Problem Solving

a. Apply sound judgment and initiative in resolving operational and technical issues.

b. Assess problems thoroughly, evaluate available options, and consider potential impacts before action.

c. Escalate critical issues appropriately while recommending practical and effective solutions.

9. Health, Safety & Compliance

a. Ensure all activities comply with Sodexo policies, client safety standards, and local regulatory requirements.

b. Support adherence to safety procedures, risk assessments, and safe systems of work.

c. Coordinate and report HSE related concerns to relevant stakeholders in a timely manner.

10. Customer Service

a. Communicate well with all stakeholders and demonstrate a pleasant and polite personality.

b. Extend efficient, caring and friendly service to all clients and visitors of the cafe.

c. Promote teamwork and ensure all team members focus on the client’s needs.

d. Perform other related duties as requested.

Pay: RM3,200.00 - RM3,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development
• Vision insurance

Work Location: In person