jobs in Junandus

Customer Service Supervisor

Junandus

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MYR3,500 - MYR4,000 Per Month

Full Time

Kuchai Lama, WP Kuala Lumpur

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Posted 4 months ago • Closing 10 Jun 2023

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Requirements

Have you been working for years but haven't been getting the opportunities and promotions you deserve? Have you paid a lot but still don't get the money and achievements you deserve?

If you desire success and a fulfilled life more than anyone else. If you are willing to suffer and sacrifice more than anyone else. Then join our family!

We are a cake company that has been in business for 10 years. We are expanding and looking for elites in various fields to join our team. While fulfilling the mission of our cake company and becoming the largest cake brand in Malaysia, we also assist each core partner to achieve their personal goals and achieve a better life.

Working hours is 8am-6pm, 6 days work per week, 1 day off either weekdays or weekends.

 
  • Have at least 1 year experience in managing a team as a supervisor, or team leader.
  • Matured & strong problem solver. Able to make quick decision and handle stress well when there's complaint.
  • Candidate must be very fluent in English, Bahasa Malaysia & Mandarin is a must, as you will need to deal with customers & drivers who only speak Mandarin.
  • Willing to work OT during peak season & on non-festive minor public holiday like Vesak, Awal Muharram etc. We are close on major festive public holiday like CNY, Hari Raya etc.

Responsibilities

  • The key person handles customer service team, ensuring customers are happy, delivery is on time, complaints are solved instantly, and the daily operation run smoothly.
  • Ensure customer service team answer politely and correctly to customer's inquiry via various channel including email, phone, live chat, whatsapp, and facebook messenger.
  • To quote prices for customised cakes for corporate gifts, wedding and birthday party
  • Liaise with marketplace, collaborate partners, and corporate clients on order fulfillment and delivery matters.

Benefits

  • A company with strong culture, non-political, comfortable, and happy working environment.
  • Major contributor who worked more than 3 years will have the opportunity to become one of the early shareholders owning a pre-listed company.
  • Wide learning and exposure in e-commerce online business.
  • With EPF + Socso + SIP + medical benefits.

 

Additional Benefits

  • Staff Activities
  • Training Provided
  • Allowance Provided
  • 5 Working Days

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About Company

jobs in Junandus

Junandus

Customer Service / Helpdesk

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About Company

jobs in Junandus

Junandus

Customer Service / Helpdesk

View Company ▶