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Customer Service Assistant
MYR1,800 - MYR3,000 Per Month
Full Time
Petaling Jaya, Selangor and +2 other locations
Be an early applicant!
Posted 4 years ago • Closing 21 Jan 2020
Be an early applicant!
Requirements
- Candidate must possess at least SPM/"O" Level / STPM/ or any field.
- We are looking for individuals that have an excellent command of spoken and written English.
- Experience in customer service roles is desirable but not essential, fresh graduates are also encouraged to apply.
- Language Required: Bahasa Malaysia, English & Chinese (Must)
- Good communication skills and interpersonal skills
- Computer literature & Good Attitude
Responsibilities
- Handling of incoming calls and attending customer enquiries
- Responsible to Customer Service Department day-to-day service desks activities
- Provide sales support to a team of field sales executives
- Allocate and processes orders and provide the delivery information
- Liaise with customers on re-order and delivery date
- Handle Dissatisfied customers in as polite and professional way
- Maintain good filing system of customer inquiries for future reference
- Track and follow -up all customer requests in timely manner
Benefits
- Year-end bonus
- EPF & SOCSO
- Medical Insurance
- More Benefits!
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