[international Telco] Customer Service Executive - English Speaker

Startek

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Full Time

Petaling Jaya, Selangor

Fresh Graduates

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Posted 3 days ago • Closing 18 Jan 2023

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Requirements

  • Candidate must possess at least a SPM and above.
  • Required language(s): English
  • Fresh graduates who are interested to start their career in a call centre are also encouraged to apply – TRAINING Provided
  • Applicant must be willing to work on rotational shifts.
  • Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.

Responsibilities

As a Customer Service Executive, you will be based in Startek Ara Damansara and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

If this sounds like something you may be a good IT for, Read ON!!

You will play an important role in:

  • Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issues related to the company's products
  • To exceed customers' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Benefits

  • 5 working days in a week
  • EPF & Socso
  • Annual leaves
  • Medical leaves
  • Quarterly staff recognition and appreciation
  • Rest & relax area
  • Staff recognition and appreciation
  • Free Shuttle Van back and forth between Ara Damansara Lrt Station and office.

 

How this career will benefit you:

  • Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.
  • STAR – System for Appraisal & Rewards – The STAR training is to help Aegis employees to identify their weaknesses and to develop future leaders for the company.
  • Additional benefits - Shift allowances, Performance incentives, and Overtime claims

Are you ready to make that career shift? Trust us, this role is always on-demand and you will grow a great portfolio with us. This opportunity does not come often. Apply now and we will talk to you soon.

 

Additional Benefits

  • Training Provided
  • 5 Working Days
  • Allowance Provided

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About Company

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Startek

Customer Service / Helpdesk

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About Company

jobs in Startek

Startek

Customer Service / Helpdesk

View Company ▶