Clinic Customer Service Officer

Medi Safetest Sdn Bhd

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Full Time

Bangsar, WP Kuala Lumpur

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Posted 12 days ago • Closing 13 Aug 2022

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Requirements

  • Minimum SPM, Diploma or higher.
  • Must Possess strong communication skills, including the ability to converse, read and write (type) effectively in English, Mandarin and Bahasa Malaysia language
  • Preferably with outspoken personality.
  • Presentable outlook and personality.
  • With Customer Service experience
  • Computer Literate
  • Fresh graduate is encourage to apply too.
  • Willing to work on weekend

Responsibilities

  • Handles front desk registration of patient, schedule appointments and payment collection
  • Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Able to handle customer complaints and deal effectively with upset customers
  • Ensuring Customer Service satisfaction with clients
  • Following process and procedure of the Company.
  • Provide administrative support
  • Record billings/invoices
  • Responsible for daily cash handling
  • Maintain clinic filing system
  • Review policy terms to determine whether handling compliance. Maintain and update SOP and record.

Benefits

  • EPF, SOCSO included
  • We provide medical coverage
  • Bonus
  • Commission

Additional Benefits

  • Training Provided

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About Company

jobs in Medi Safetest Sdn Bhd

Medi Safetest Sdn Bhd

Customer Service / Helpdesk

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About Company

jobs in Medi Safetest Sdn Bhd

Medi Safetest Sdn Bhd

Customer Service / Helpdesk

View Company ▶