Telesales Officer

Standard Chartered Bank

Login to view salary

Full Time

Petaling Jaya, Selangor

Be an early applicant!

Posted 5 days ago • Closing 16 Aug 2022

Be an early applicant!

Requirements

Our Ideal Candidate:

  • Minimum of Sijil Pelajaran Malaysia (SPM) and with minimum 1 year related sales experience
  • Result-driven and self-motivated individuals
  • Relevant experience in telesales
  • Good customer service skills including researching and resolving customer issues
  • Ability to work well with others and build rapport in business situations
  • Good communication skills in Bahasa Malaysia & English (ability to speak in Mandarin will be an added advantage)
  • Applicants should be Malaysian citizens.

Responsibilities

Roles and Responsibilities:

The job holder will be responsible in promoting the Bank products to customers both existing and new customers. He/She will be managing customer account (SG Market) effectively, providing great experience to customers and delighting customers while building rapport and loyalty. 

  • Achieve monthly targets through acquisition of new customers, upselling and/or cross selling of products through outbound calls.
  • Ensure prompt and timely call backs are made to clients as committed
  • Optimise the usage of Diallers and Lead management system to drive greater performance
  • Support fulfilment of online leads where applicable. E.g. online form drops offs
  • Drive adoption of digital offerings through promotion during telesales conversations
  • Apply skills learned via training programs to drive needs-based conversations
  • Develop a deep understanding of various products offered and process as relevant.

Benefits

  • Attractive remuneration package
  • Working from Monday to Friday office hour
  • Open for Permanent Employment for those who perform excellent

Job QnA

Find Answers, Ask Question and Get Answers from Employer about this job post
scam job notice

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Learn More

About Company

jobs in Standard Chartered Bank

Standard Chartered Bank

Call Center / BPO

View Company ▶

About Company

jobs in Standard Chartered Bank

Standard Chartered Bank

Call Center / BPO

View Company ▶