jobs in Standard Chartered Bank

Telesales Officer

Standard Chartered Bank

Undisclosed

Full Time

Petaling Jaya, Selangor

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Posted a year ago • Closing 31 Aug 2022

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Requirements

Our Ideal Candidate:

  • Minimum of Sijil Pelajaran Malaysia (SPM) and with minimum 1 year related sales experience
  • Result-driven and self-motivated individuals
  • Relevant experience in telesales
  • Good customer service skills including researching and resolving customer issues
  • Ability to work well with others and build rapport in business situations
  • Good communication skills in Bahasa Malaysia & English (ability to speak in Mandarin will be an added advantage)
  • Applicants should be Malaysian citizens.

Responsibilities

Roles and Responsibilities:

The job holder will be responsible in promoting the Bank products to customers both existing and new customers. He/She will be managing customer account (SG Market) effectively, providing great experience to customers and delighting customers while building rapport and loyalty. 

  • Achieve monthly targets through acquisition of new customers, upselling and/or cross selling of products through outbound calls.
  • Ensure prompt and timely call backs are made to clients as committed
  • Optimise the usage of Diallers and Lead management system to drive greater performance
  • Support fulfilment of online leads where applicable. E.g. online form drops offs
  • Drive adoption of digital offerings through promotion during telesales conversations
  • Apply skills learned via training programs to drive needs-based conversations
  • Develop a deep understanding of various products offered and process as relevant.

Benefits

  • Attractive remuneration package
  • Working from Monday to Friday office hour
  • Open for Permanent Employment for those who perform excellent

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About Company

jobs in Standard Chartered Bank

Standard Chartered Bank

Call Center / BPO

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About Company

jobs in Standard Chartered Bank

Standard Chartered Bank

Call Center / BPO

View Company ▶