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Full Time

Shah Alam, Selangor

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Posted 6 days ago • Closing 14 Aug 2022

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Requirements

  • At least a Diploma/Higher Diploma or Degree in any discipline
  • Must be computer literature and well versed in Microsoft office
  • Good communication skills, well versed in English, Bahasa Malaysia and/or Mandarin
  • At least 1 year of working experience in Customer Service experience. Preferable Chinese. Fresh graduates are encouraged to apply for junior position.

Responsibilities

  • Strong interpersonal and communication skills – both written and spoken
  • Handle customer enquiries and ensuring high level of customers’ satisfaction
  • Handle customer service complaint and ensuring proper action have been taken
  • Interact with customers and responsible for product repair and trouble shoot.
  • Assist customer in after sales service support, such as service product.
  • Answering customer calls with proper courtesy, promptly & manners
  • Empathetic, yet business-oriented, and able to think and respond on your feet at the same time.
  • A strong will to lean and adapt to rapidly changing environments. Some customer service, PR, sales and/or business operations background may help.
  • And most importantly, a genuine heart to help solve our customer’s problem.

 

Benefits

  • EPF, SOCSO
  • MEDICAL CLAIM
  • BONUS

Additional Benefits

  • 5 Working Days

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