Junior Risk Analyst

Alphatel Global Sdn Bhd

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Full Time, Work from Home (Remote)

Petaling Jaya, Selangor

Fresh Graduates

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Posted 16 days ago • Closing 10 Aug 2022

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Requirements

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
  • Minimum 2 years experience in same or relevant field.
  • Required Language (s): English and Mandarin (written and spoken).
  • Required Skill(s): Microsoft Office, Google Drive, Report writing, Microsoft excel
  • Excellent interpersonal, communication and presentation skills.
  • Able to work in shift, irregular and weekends and public holidays

Responsibilities

  • Perform Daily Task:   
  • Attend to escalation by MS Team from another department: eg. Payment, CS, Affiliate, Marketing    
  • To resolve the case received from Freshdesk.    
  • To resolve the email checking request, send by other department. 
  • Identify Abnormal Trend from Data:    
  • To be able identify abnormal player based on their profile.    
  • Evaluate member behavior by ticket history.   
  • To check whether applicant qualify for the bonus applicant
  • To be able perform daily task or other checking with minimal supervision.
  • To be able to deliver/ complete task in given time and in high accuracy.

Benefits

  • Medical coverage
  • Training Development
  • Birthday Treats
  • Friendly working environment
  • 5 working days

Additional Benefits

  • Annual Leave
  • EPF / SOCSO / PCB
  • Performance Bonus
  • Allowance Provided
  • Medical and Hospitalisation Leave

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About Company

jobs in Alphatel Global Sdn Bhd

Alphatel Global Sdn Bhd

Call Center / BPO

View Company ▶

About Company

jobs in Alphatel Global Sdn Bhd

Alphatel Global Sdn Bhd

Call Center / BPO

View Company ▶