Mandarin-English Cantonese Customer Service @ PJ | No Customer Service Experience Required | Training provided

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Full Time

Petaling Jaya, Selangor

Fresh Graduates

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Posted 6 days ago
• Closing 7 Jul 2022

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Requirements

  • Customer-oriented with good communication skills in Mandarin & Cantonese
  • Good communication skills in English is an advantage
  • Candidates must be willing to work on rotating shifts, weekends, and public holidays
  • Candidates with experience in Customer Service will be an advantage
  • Fresh graduates who are interested in Customer Service are welcome to apply

Responsibilities

  • Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need.
  • Provide customer support using the English or Mandarin/Cantonese language via phone , email or Chat.
  • Resolve customer queries efficiently and escalate problems promptly.
  • Ensure necessary and appropriate follow up actions are taken.

Benefits

  • EPF+SOCSO
  • Annual Leave & Medical Leave
  • Training provided
  • Shuttle van provided
  • Located nearby shopping malls and housing area
  • Fun working environments & Colleagues
  • IJP – Internal job program: Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
  • And Many more benefits awaits you
  • Working Location: Symphony House, Ara Damansara

Additional Benefits

  • Annual Leave
  • Training Provided
  • Overtime Pay
  • Allowance Provided
  • 5 Working Days
  • EPF / SOCSO / PCB

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