Customer Service Representative - (International Telco) (PJ)

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Full Time

Petaling Jaya

Fresh Graduates

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Posted a day ago
• Closing 10 Jul 2022

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Requirements

  • Customer-oriented with good communication skills
  • Good communication skills in English
  • The ability to communicate in Mandarin is an advantage
  • Candidates must be willing to work on rotating shifts, weekends, and public holidays
  • Candidates with experience in Customer Service will be an advantage
  • Fresh graduates who are interested in Customer Service are welcome to apply

Responsibilities

  • Handling incoming calls and inquiries from customers with a demonstration of excellent customer service skills to meet and exceed customers’ needs.
  • Provide customer support using the English or Mandarin/Cantonese language via phone, email, or Chat.
  • Resolve customer queries efficiently and escalate problems promptly.
  • Ensure necessary and appropriate follow-up actions are taken.

Benefits

  • EPF+SOCSO
  • Annual Leave & Medical Leave
  • Training provided
  • Shuttle van provided back and forth from ARA DAMANSARA LRT station and some condominiums nearby.
  • Located nearby shopping malls and housing area
  • Fun working environments & Colleagues
  • IJP – Internal job program: Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
  • And a lot more benefits await you

Working Location: Symphony House, Ara Damansara

 

Additional Benefits

  • Allowance Provided
  • EPF / SOCSO / PCB
  • Training Provided
  • Overtime Pay
  • Annual Leave

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