Customer-oriented with good communication skills in Mandarin
Good communication skills in English/Cantonese is an advantage
Candidates must be willing to work on rotating shifts, weekends, and public holidays
Candidates with experience in Customer Service will be an advantage
Fresh graduates who are interested in Customer Service are welcome to apply
Responsibilities
Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need.
Provide customer support using the English or Mandarin/Cantonese language via phone , email or Chat.
Resolve customer queries efficiently and escalate problems promptly.
Ensure necessary and appropriate follow up actions are taken.
Benefits
EPF+SOCSO
Annual Leave & Medical Leave
Training provided
Shuttle van provided
Located nearby shopping malls and housing area
Fun working environments & Colleagues
IJP – Internal job program: Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
And Many more benefits awaits you
Working Location: Symphony House, Ara Damansara
Additional Benefits
Annual Leave
Training Provided
Overtime Pay
Allowance Provided
5 Working Days
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