Customer Service Executive

Delphint Operation Sdn Bhd

Login to view salary

Full Time

Subang Jaya, Selangor

Fast Response

Be an early applicant!

Posted 3 months ago • Closing 1 Jun 2022

Be an early applicant!

The Job Position Is Closed

A closed job means the company fully finished hiring and don't want to receive new applicants for this position.
You can visit company page for other available jobs, or find similar job like this one

Requirements

  • Candidates must possess at least a Diploma / Bachelor’s Degree in Business Administration, Banking, Mass Communications or any equivalent.
  • At least 1 year of customer service work experience, with experience in customer service management is preferred.
  • Demonstrated professional customer service skills with a respectful, positive attitude, and strong adaptability.
  • Excellent spoken and written communication abilities in both Mandarin & English.
  • Demonstrated analytical and problem-solving skills.
  • Ability to grasp technical and financial concepts with ease.
  • Working knowledge and understanding of the Internet, familiar with the blockchain industry is preferred.
  • Able to work on shift.

Responsibilities

  • Respond effectively and efficiently with customers through various channels. 
  • CCRIS of customer account opening information and daily management of merchant and customer information files;
  • Responsible for tracking and maintaining customers' online orders, collating and compiling daily order report;
  • Develop rapport with customers to understand and adequately make appropriate requirements for development and support requests.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Provide recommendations within the area of expertise to support customer needs.
  • Handle order complains in a timely manner, form a work log, and provide timely feedback on abnormal problems.
  • This position is one (1 ) year renewable contract

Benefits

  • EPF
  • Socso
  • EIS
  • Medical Leave
  • Annual Leave
  • Work Location near by Public Transport – Provide details such as LRT or MRT

Job QnA

Find Answers, Ask Question and Get Answers from Employer about this job post
scam job notice

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Learn More

About Company

jobs in Delphint Operation Sdn Bhd

Delphint Operation Sdn Bhd

Customer Service / Helpdesk

View Company ▶

About Company

jobs in Delphint Operation Sdn Bhd

Delphint Operation Sdn Bhd

Customer Service / Helpdesk

View Company ▶