Customer Success Specialist

Agensi Pekerjaan Ajobthing Sdn Bhd

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Full Time

Jalan Pinang, Kuala Lumpur

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Posted 3 months ago • Closing 7 Jun 2022

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Requirements

  • At least 3+ years of experience in Customer Success role or equivalent handling B2B customers
  • Excellent communication and presentation skills
  • Independent & fast learner
  • Good command in written & spoken English, Mandarin & Bahasa Malaysia
  • Good logical thinking, able to quickly understand customer problems and respond to them.

Responsibilities

  • Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
  • Introduce and demonstrate the system to customers such as account registration, job posting and etc
  • Responsible to escalate clients' issues to the sales team.
  • Support the Account Manager by continuously showcasing positive & professional work attitude

Benefits

  • Friendly Colleagues & Nice Working Environment (We are a Happy Family!)
  • Working location: KLCC (Nearby Public Transport)
  • EPF / SOCSO
  • Public Holiday
  • Sick Leave
  • Medical Allowance
  • Parking Incentive & many more !!

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About Company

jobs in Agensi Pekerjaan Ajobthing Sdn Bhd

Agensi Pekerjaan Ajobthing Sdn Bhd

Customer Service / Helpdesk

View Company ▶

About Company

jobs in Agensi Pekerjaan Ajobthing Sdn Bhd

Agensi Pekerjaan Ajobthing Sdn Bhd

Customer Service / Helpdesk

View Company ▶