jobs in DataFM Sdn Bhd

Customer Support Executive

MYR1,800 - MYR2,500 Per Month
Fresh Graduates

Fewer than 20 applicants. You still have a chance!

Posted 3 days ago • Closing 5 Aug 2024

Fewer than 20 applicants. You still have a chance!

Requirements

  • Diploma or higher
  • Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
  • Computer literate (Microsoft Office – Word, Excel, etc.)
  • Good time management and ability to work independently as well as part of a team

Responsibilities

  • Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
  • Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
  • In-house liaising between technical team and customers
  • Interpret data, analyse results, and provide ongoing reports to management and customers
  • Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
  • Keep records of customer interactions, process customers’ accounts and file documents

Benefits

  • Central location

Additional Benefits

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Training Provided
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About Company

jobs in DataFM Sdn Bhd

DataFM Sdn Bhd DataFM Sdn Bhd is top company

Customer Service / Helpdesk

About Company

jobs in DataFM Sdn Bhd

DataFM Sdn Bhd DataFM Sdn Bhd is top company

Customer Service / Helpdesk