District Manager

myBurgerLab

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Full Time

Petaling Jaya, Selangor

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Posted 4 days ago • Closing 25 Nov 2021

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Requirements

  • Proven operational management working experience (3 years +, managing multiple outlets)
  • Entrepreneurial mindset and clear thinking
  • Business development and strategy implementation knowledge
  • Strong leadership and decision-making skills
  • Ability to sell, manage and drive business growth
  • Excellent customer relationship management skills
  • Valid driving license and reliable transportation

Responsibilities

  • Perform hands-on operations work and handle the administrative responsibilities.
  • Engaging with each store managers to drive all KPI’s.
  • Full P&L responsibility (sales performance to cost management) for their territory.
  • Deliver a superior customer experience.
  • Identify opportunities for improved operational performance at each store through regular store visits.
  • Lead and guide managers to manage their stores effectively providing them with consultation for operational effectiveness – best practice.
  • Identify and develop key talent within their territory.
  • Identify and resolve business risks/issues in a timely manner.
  • Maintain updated operation documentation for reference purposes.
  • Lead the development and deployment of local marketing strategies to grow sales in each store.
  • Instil a strong team culture in each store.
  • Share best practices from their stores with management and other stores.
  • Lead and motivate staff to enhance employee satisfaction and increase staff retention.
  • Ensure all managers and crew are trained regularly on service, ops procedures and business processes.
  • Communicate Company direction clearly to all employees regularly.
  • Ensuring that a performance development system is religiously followed.
  • Effective dealing with poor performers.
  • Effective dealing with customer complaints.
  • Any ad hoc responsibilities as required from time to time by the Operations Manager.

Benefits

  • Medical benefits; Personal accident, hospitalisation, and life insurance provided
  • Incremental leave packages
  • Annual bonus
  • Annual increment
  • Company trips and events
  • Staff meal provided


Additional Benefits

  • Meals Provided

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myBurgerLab

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About Company

jobs in myBurgerLab

myBurgerLab

Food & Beverage

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