jobs in Dayu Technology Sdn Bhd

Customer Service Executive(Mandarin Speaker)

MYR4,000 - MYR6,000 Per Month

Georgetown, Pulau Pinang and +1 other locations

Fresh Graduates

Fewer than 40 applicants. You still have a chance!

Posted 9 days ago • Closing 8 Jul 2024

Fewer than 40 applicants. You still have a chance!

Requirements

  • Fluent in reading and writing both Mandarin and English.
  • Possess a strong commitment and sense of responsibility, with the ability to handle pressure and self-motivate.
  • Basic Microsoft Excel skills. Basic financial knowledge is a plus.
  • Willingness to work rotating shifts as the platform operates 24 hours every day.

Responsibilities

  • Effectively understand customer needs, provide sincere assistance, and ensure smooth order completion.
  • Evaluate daily performance to refine service plans and deliver valuable services to customers.
  • Responsible for gathering customer data, performing regular customer maintenance, safeguarding user rights and interests, and maintaining service reputation.
  • Stay informed about the market situation, analyze root causes of any problems by considering industry characteristics, and continuously improve and optimize products.
  • Advise customers and assist in resolving other issues.

Benefits

  • Monthly remuneration: Up to RM6,000 (Basis Salary + Incentive + Allowance + Overtime Payment)
  • Working Hours: Morning shift 10am-10pm, Night shift 10pm-10am
  • Off Days: 8 days per month.

Additional Benefits

  • Overtime Pay
  • Training Provided
  • Bonus
  • EPF / SOCSO / PCB
  • Allowance Provided
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About Company

jobs in Dayu Technology Sdn Bhd

Dayu Technology Sdn Bhd Dayu Technology Sdn Bhd is top company

Customer Service / Helpdesk

About Company

jobs in Dayu Technology Sdn Bhd

Dayu Technology Sdn Bhd Dayu Technology Sdn Bhd is top company

Customer Service / Helpdesk