jobs in BilaBila Retail Sdn Bhd

Branch Supervisor

MYR4,000 - MYR6,000 Per Month
Fast Response

Be an early applicant!

Posted 3 months ago • Closing 1 Apr 2025

Be an early applicant!

Requirements

  • SPM/ Diploma / Degree in any relevant field of study.
  • Minimum 3 years store management experience in the retail or service industry
  • Experience in working in a fast-paced retail environment
  • Ability to inspire team to meet and exceed performance standards
  • Proficiency in Microsoft Excel, Word, and Outlook
  • Excellent client service and communication skills

 

Responsibilities

  • Ensuring outlet teams' compliance with company policies, standards, and local regulations. Regularly reviewing outlet operations to identify any deviations and working closely with the team to address and rectify them promptly;
  • Ensuring efficient training and a smooth process for new employee onboarding, including employee bench planning, ensuring sufficient training for outlet staff to understand company policies, procedures, and operational guidelines;
  • Monitor product assortment and make recommendations for product replenishment and assortment adjustments.
  • Coordinate with suppliers and vendors to ensure timely delivery of merchandise.
  • Assist in performance monitoring to track and analyze key performance indicators (KPIs) such as sales, customer satisfaction, and any other operational metrics. Assisting in preparing reports to monitor outlet performance and identify trends or issues that require attention;
  • Facilitating communication between the headquarters and outlet staff. This includes relaying important messages, updates, and directives from the headquarters to the outlets, as well as gathering feedback and insights from the outlet staff and conveying them to the appropriate departments at the headquarters;
  • Maintain cleanliness, organization, and safety standards within the store environment and implement efficient operating procedures to streamline workflows and maximize productivity.
  • Ensures that all outlet staff performs duties in accordance with outlet policy and manpower planning and scheduling of work for outlet staff;
  • Work closely and constantly communicate effectively with all relevant departments in HQ for any matters in relation to the smooth running of the outlet operations
  • Implements a daily, weekly and monthly checklist for all subordinates.  Ensures proper follow-up to attain maximum quality and efficiency.
  • Completing any ad hoc tasks assigned by management time to time. These tasks may vary and could include research, data analysis, special projects, or other tasks aimed at supporting the smooth operation of the chain.

Benefits

  • Opportunity for career growth
  • RM200 (Tardiness Allowance)
  • Great working culture

Additional Benefits

  • EPF / SOCSO / PCB
  • Medical and Hospitalisation Leave
  • Medical Insurance

Skills

Manage Outlet Operations Inventory Control Outlet Security Customer Service Daily Operation Management Team Management Communication Skill Customer Inquiries Customer Refunds and Returns Market Knowledge
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About Company

jobs in BilaBila Retail Sdn Bhd

BilaBila Retail Sdn Bhd BilaBila Retail Sdn Bhd is top company

Retail / Merchandise

About Company

jobs in BilaBila Retail Sdn Bhd

BilaBila Retail Sdn Bhd BilaBila Retail Sdn Bhd is top company

Retail / Merchandise