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Customer Service (Mandarin Speaker)

Company Confidential

Fresh Graduates
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SSM Validated

MYR3,500 ++ Per Month

Petaling Jaya, Selangor

Fresh Graduates

Fewer than 15 applicants. Your chances are good!

Posted 6 hours ago • Closing 25 May 2024

Fewer than 15 applicants. Your chances are good!

Requirements

This role would require Cantonese, Mandarin and English skills, both reading and writing.

  • Candidate must possess at least a SPM / Diploma or relevant certificate in any field
  • Required language(s): Cantonese, Mandarin & English (Read and write).
  • Minimum 1 year experience in Customer Services field (Call Center is advantageous)
  • Basic Salary based on experience
  • Good presentation & negotiation skills with the ability to customize the product to customer needs.
  • Computer literate
  • Positive working attitude and able to work in a fast paced and dynamic environment.
  • Independent, proactive and self-driven

 

Responsibilities

  • To respond to queries from customers (members) who have acquired RWC’s products and services (including feedback, appointment queries and complaints according to the standard operating procedures set by RWC).
  • To provide customers with product and service information.
  • To support via voice (calls).
  • To key in booking information of customers in RWC’s booking system.

Benefits

  • Near LRT
  • Attendance Allowance
  • Language Allowance
  • EPF
  • SOCSO
  • Medical benefits
  • Annual leave
  • Team Building
  • Training Provided 

Working hours:

  • 9:00AM - 6:00PM shift & 11:00AM - 8:00PM shift
  • Monday to Friday
  • Willing to work at PJ (nearby LRT Asia Jaya)

Additional Benefits

  • Allowance Provided
  • Medical and Hospitalisation Leave
  • Annual Bonus
  • Annual Leave
  • EPF / SOCSO / PCB

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