jobs in Moda Home Sdn Bhd

E-Commerce Customer Service (Mandarin Speaker)

Fresh Graduates
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SSM No : 1248433-D

MYR1,800 - MYR5,000 Per Month
Commission: MYR1,800 - MYR5,000

Balakong, Selangor and +1 other locations

Fresh Graduates

Fewer than 20 applicants. You still have a chance!

Posted 3 days ago • Closing 25 Apr 2024

Fewer than 20 applicants. You still have a chance!

Requirements

As long as you:

  • Have experience in e-commerce customer service (preferred)
  • Working on public holidays/Sundays (work from home)
  • Can accept evening shifts (5.30pm - 11.30pm)
  • Possess good communication, coordination, and teamwork skills
  • Diligent, responsible, and highly dedicated to work
  • Adaptability and problem-solving skills
  • Good emotional control and ability to regulate emotions
  • Location: Balakong/Semenyih
IT's too hard to work alone. Join us and have a complete system. Willing to work overtime for more rewards. You reap what you sow.

There are plenty of opportunities for development in a company where even Admin receives commission.

Responsibilities

  • Fully understand the company's sales products and their specifications.
  • Provide online assistance in addressing customer complaints and product inquiries (e.g., Shopee, Lazada, FB Livechat, etc.).
  • Handle post-sales processes such as returns, exchanges, and resolving delivery issues.
  • Close deals with online customers and ensure sales targets are met (typically for popular products with predetermined pricing on online platforms).
  • Maintain good interaction with customers who have made purchases and follow up on their orders.
  • Learn how to sell effectively on online platforms.
  • Enhance customer satisfaction and brand value through effective customer service management.

Benefits

We are looking for individuals with diverse strengths to join our team, in a company that clearly rewards and penalizes.

We have a well-established employee management system that regularly allocates commissions to each department.

 

  • We do not focus on academic qualifications.
  • We do not focus on appearance.
  • We do not focus on past experiences.

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About Company

jobs in Moda Home Sdn Bhd

Moda Home Sdn Bhd Moda Home Sdn Bhd is top company

Customer Service / Helpdesk

About Company

jobs in Moda Home Sdn Bhd

Moda Home Sdn Bhd Moda Home Sdn Bhd is top company

Customer Service / Helpdesk