jobs in Ebuy Sdn Bhd

Customer Service (Mandarin Speaker)

Ebuy Sdn Bhd

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SSM No : 1461712-M

MYR2,500 - MYR4,500 Per Month

Iskandar Puteri, Johor

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Posted 2 days ago • Closing 3 Apr 2024

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Company Highlights

  • Career Advancement
  • Good Salary Offer
  • Flexible Working Hours

Requirements

  • Because most customers are Mandarin restaurants, proficiency in reading and writing Mandarin is required.
  • Ability to respond to messages using a computer.
  • Basic unit conversion skills.
  • Basic arithmetic skills.
  • Proficiency in computer operation and Mandarin Pinyin.
  • Excel proficiency is preferred, but willingness to learn is also acceptable.
  • Bonus points for:
  • Good communication skills within a team.
  • Relevant work experience.
  • Positive work attitude.

Responsibilities

  • One of the main responsibilities is to assist customers in problem-solving.
  • Understanding detailed information about the products or services they represent to provide accurate information and advice to customers.
  • May need to collaborate with other departments or colleagues to solve complex problems or provide more comprehensive support.
  • Provide feedback and suggestions from customers to management to help improve products or services.
  • Increase customer satisfaction, establish long-term customer relationships, and promote customer loyalty.
  • Customer service representatives are usually responsible for providing technical support or operational support to ensure that customers can use products or services correctly.
  • Customer service representatives may handle customer complaints, strive to resolve issues, and ensure that customers are satisfied with the solutions.

Benefits

  • Annual Leave
  • Bonus
  • Allowance
  • Free Parking
  • MC
  • Hospitalization Leave

Additional Benefits

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Training Provided
  • Allowance Provided
  • Medical Insurance
  • 5 Working Days
  • Flexible Working Hours

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About Company

jobs in Ebuy Sdn Bhd

Ebuy Sdn Bhd

Customer Service / Helpdesk

View Company ▶

About Company

jobs in Ebuy Sdn Bhd

Ebuy Sdn Bhd

Customer Service / Helpdesk

View Company ▶