jobs in Angel Group Agency Sdn Bhd

Customer Service

MYR1,800 - MYR2,000 Per Month

More than 40 have applied to this job

Posted 2 days ago • Closing 2 Jan 2025

More than 40 have applied to this job

Requirements

  • Minimum 2-3 years working experience in Customer Service is required.
  • Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritise and manage time effectively
  • Social media savvy

Responsibilities

  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of incoming calls
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

Benefits

  • Annual leave and sick leave
  • Commission
  • Bonus
  • KWSP and SOCSO
  • Medical & Insurance Coverage
  • Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
  • Career Progression opportunities - you maybe able to get promotion easily.

Additional Benefits

  • Staff Activities
  • Training Provided
  • 5 Working Days
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About Company

jobs in Angel Group Agency Sdn Bhd

Angel Group Agency Sdn Bhd Angel Group Agency Sdn Bhd is top company

Customer Service / Helpdesk

About Company

jobs in Angel Group Agency Sdn Bhd

Angel Group Agency Sdn Bhd Angel Group Agency Sdn Bhd is top company

Customer Service / Helpdesk