jobs in Crane Worldwide Logistics (M) Sdn Bhd

Logistics Customer Service Executive

MYR2,000 - MYR4,000 Per Month
Hot Job

More than 40 have applied to this job

Posted 21 hours ago • Closing 5 Dec 2024

More than 40 have applied to this job

Company Highlights

  • harmony environment
  • happy working style
  • striving towards company mission

Requirements

  • Fresh graduates and SPM leavers are encouraged to apply.
  • Excellent hands-on skills with eye for details
  • Ability to work independently.
  • Positive attitude and responsible character.
  • Pleasant personality with focus on excellence in customer service.
  • Prior working experience will be an added advantage.
  • Self-starter with good communication and interpersonal skill.
  • Possess self-confidence and be able to actively interact with all relevant parties.

Responsibilities

  • Arrange and coordinate all import and export shipping matters according to clients’ requirements.
  • Coordinate with various shipping and forwarding contractors and internal warehouse operations to support timely receipt and delivery of shipments to customers.
  • Fulfil orders and generate reports using the Company’s in-house warehouse management system.
  • Collaborate with finance department to ensure timely and accurate billing.
  • Manage daily execution of customer service activities pertaining to the arrangement of warehousing (incl. Exchange Compliance and Stock Management), distribution and import/export shipments.
  • Ensure proper and timely execution and follow up on banks and customers’ instructions and requests.
  • Updating the warehouse management inventory management system timely and accurately.
  • Attend to customer inquiries in coordination with the Commercial and Customer Service Manager and manage Customer's expectation.
  • Trouble shooting/solving of daily operations issues.
  • Escalate any customer’s complaints to the Team Leaders or Customer Service Manager.
  • Timely and error free processing of customer’s instructions such as warranting, title transfer and warehouse receipt

Benefits

  • KWSP
  • SOCSO
  • Medical claim included
  • Annual and medical leave shall be in accordance with the prevailing Labour Law

Skills

Documentation Product Knowledge Resolving Conflict Multi-tasking Analyzing Information Market Knowledge Customer Inquiries Problem Solving Phone Skills Written Communication Microsoft Excel
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About Company

jobs in Crane Worldwide Logistics (M) Sdn Bhd

Crane Worldwide Logistics (M) Sdn Bhd Crane Worldwide Logistics (M) Sdn Bhd is top company

Customer Service / Helpdesk

About Company

jobs in Crane Worldwide Logistics (M) Sdn Bhd

Crane Worldwide Logistics (M) Sdn Bhd Crane Worldwide Logistics (M) Sdn Bhd is top company

Customer Service / Helpdesk