Working at Fun working environment: Gym, Games Station, Lounge and etc. Annual award and recognition in overseas. ( Fully Sponsored)
Must have at least SPM and have strong confidence level to sell and promote the product and services.
Proven experience working as a Telesales Executive.
Strong negotiation and consultative sales skills over Non Face to Face platforms.
Excellent analytical, organizational and problem-solving skills.
Fluent in oral English, Bahasa Malaysia & Mandarin (Advantage).
Customer Experience orientated.
Attention to details, result-oriented and self-starter.
Good Interpersonal skills and a strong team player.
Maintain and increase relationship balances, cross-sell additional banking products, partner with team to refer potential banking product referrals, acquire new clients.
Deliver an excellent client experience by supporting clients’ service requests.
Perform periodic reviews and updates of clients’ profiles.
Understand client needs matching them with the appropriate set of products and services.
Clearly articulate business’s value proposition, matching clients with the correct set of products and services.
Directly responsible for providing timely responses to client service requests, received via telephone or email. Channel such client service requests to the appropriate service and or back-office team(s).
Meet or exceed goals by increasing and retaining deposits, and by cross selling additional banking products. Also responsible for supporting client requests for credit cards.
Respond to client requests for investment products, referring clients to partners if requested.
Accountable for identifying prospective clients interested in becoming new clients.
Benefit (applicable post confirmation):
Dental & Optical
Other claimable benefits
Regular hours, Mondays - Fridays,
Salary + Commission:
Total package approximately RM5,000 & above
Consistent Performance Incentive
Annual Incremental Salary
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