jobs in Passage Network Sdn Bhd

E-Commerce Executive

Passage Network Sdn Bhd

SSM No : 601527-W

MYR2,800 - MYR3,200 Per Month

Bukit Bintang, WP Kuala Lumpur

More than 40 have applied to this job

Posted 4 months ago • Closing 4 Apr 2024

More than 40 have applied to this job

Requirements

  • Minimum Diploma with 1 to 2 years relevant experience
  • Able to adapt to a fast paced working environment with tight deadlines
  • Energetic, fast learning, responsible, self-motivated, enthusiastic, mature and meticulous with a can-do attitude and good sense of confidentiality
  • Team player with good interpersonal, oral and written communication skills
  • Highly proficient in MS Office applications


Responsibilities

  • Administration and processing of online orders on E-commerce platforms such as Wordpress websites/ Shopee / Lazada / Zalora / Amazon, etc;
  • Manage the inventory of online platform effectively to avoid stock-outs and overselling;
  • Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers' requests, enquiries, orders etc;
  • Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
  • Manage to come up with solutions by communicating with online platform's customer service;
  • Coordination of packing & arrangement on the shipment base on our Logistics;
  • Uploading and maintaining all the SKUs selection on the e-commerce platform;
  • Support the Management team in exploring strategic initiatives for our online offering;
  • Assistance with price adjustments / promotion deals on e-commerce platform


Benefits

  • Annual increment and Bonus : depending on company and individual performance ( AI – Aug/Sept yearly, Bonus – before CNY)
  • AL: year 1 to 2 - 14 days ; 3-5  year 16 days;  5 years onwards – 18 days
  • Medical and Hosp leave: 60 days (with 14 days of Medical leave)
  • Insurance: hospitalization and outpatient (RM450 per annum, max RM40 per visit)
  • Complementary products : RM250 per year
  • Staff purchase: house brand: up to 45%, other brands – up to 30%
  • Compensation leaves: 3 days for immediate family members, 1 days for grandparents and siblings
  • Marriage leaves: 3 days (for first legal marriage only)


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jobs in Passage Network Sdn Bhd

Passage Network Sdn Bhd

Retail / Merchandise

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About Company

jobs in Passage Network Sdn Bhd

Passage Network Sdn Bhd

Retail / Merchandise

View Company ▶