The Job Position Is Closed
A closed job means the company fully finished hiring and don't want to receive new applicants for this position.
You can visit company page for other available jobs, or find similar job like this one
RM 3700 Mandarin English Customer Service Associate in Logistic Industry @ Kota Kemuning (Spm Holders Are Welcomed)
SSM No : 1231113-U
MYR3,500 - MYR3,900 Per Month
Full Time
Shah Alam, Selangor
Fast Response
Be an early applicant!
Posted 3 months ago • Closing 30 Oct 2023
Be an early applicant!
Requirements
- Minimum SPM qualification, Fresh Graduates are welcome to apply.
- A good command of SimplifiedMandarin. (Speak, Read, Type).
- Basic English & Bahasa are required.
- 6 months of call centre experience is preferable.
- Must be able to work 24-hour rotational shifts, 5.5 rotational days per week including weekends & PH (9 hours/ shift & 1-hour break)
- Must be able to start work on 27th September 2023!
- Possess own transport and have no issue working at Kawasan Industry Kota Kemuning.
Responsibilities
- Respond to customer inquiries and obtain customer information in a timely manner through calls, emails, live chat, social media platforms, and e-commerce platforms.
- Resolve customer complaints to achieve high customer satisfaction.
- Record and submit customer complaints using the internal system according to the provided SOP.
- Do case escalation and investigation according to issues.
- Provide VIP services to major customers and maintain customer relationships
Benefits
- Salary: RM3,500 - RM3,900 Basic (Subject to Work exp & Interview performance) + Up to RM300 KPI Allowance
- EPF, SOCSO
- Annual Leave, Medical Leave, Birthday Leave, Maternity Leave, Parental Leave
- WORKING LOCATION: Kawasan Industry Kota Kemuning
Additional Benefits
- Training Provided
- Allowance Provided
- 5 Working Days
Job QnA
Find Answers, Ask Question and Get Answers from Employer about this job post
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Learn MoreAbout Company
About Company