Collaborate closely with the sales team to stay informed about product features and benefits, enabling you to offer relevant information and recommendations to customers.
Ensuring all issues are resolved promptly and effectively.
Continuously update and expand your product knowledge to better assist customers and deliver exceptional service.
To support the Admissions Lead as well as Admissions Committee Chairperson in producing timely and accurate reports and application cases for various purposes including to the Senior Management and the Admissions Committee.
Support the RAM team in the organisation and operation of UoSM events (on campus, off campus, online) including recruitment and marketing activities such as education fairs, school visits, open days and guide on campus visits (students, parents, school, counsellors and agents).
Undertake any other appropriate duties following consultation and direction by the Head of Recruitment, Admissions and Marketing.