This is a full-time on-site role as an Assistant Reservation Manager located in Desaru, Johor. In this role, you will be responsible for managing daily reservations operations, providing exceptional customer service, communicating with guests, driving sales, and training staff on reservation protocols and systems.
Qualifications
Minimum 2 - 3 years hotel reservation (supervisory) role.
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Inspect, preserve, tag (including custom registration number for tax exempted items) and pack all materials receive and segregate the materials for binning purposes to ensure that materials stored based on the nature and specifications of the materials and are in accordance with ISO procedure
Analyze and review the request of withdrawal of materials from end- user, coordinate the logistics requirement before actual issuance of materials to ensure timely and safe materials handling to delivery point
Ensure the COA (Certificate of Analysis), and SDS (Safety Data Sheet) for chemicals received from supplier are enclosed accordingly to ensure regulations conformance.
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A F&B Attendant or Waiter is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.
Company Location: Anantara Desaru Coast Resort & Villas
Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
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Expeditor to review and familiarize the delivery schedule and any other relevant documents to enable him to efficiently monitor the delivery of the materials and / or equipment and thereby ensure compliance to timely delivery and meet Company's Operating Plant Unit requirement;
To promptly report of any anticipated delays or backlogs from any reasons whatsoever and recommend appropriate remedial actions thereto;
Plan and perform materials delivery execution through monitoring, communicating to ensure timely delivery of materials to ensure no disruption to operations;
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: Greet and welcome guests upon arrival, handle check-in and check-out procedures, and provide information about hotel facilities and local attractions.
Able to read and understand drawings, specifications, be familiar and understand requisite manufacturing codes;
Have the ability to monitor production schedules, shop performance and backlog;
Conduct and monitor delivery by telephone calls, telexes, facsimile and visits to the premises, frequency of which shall be dependent on the delivery schedules.
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3. Interact and liaise with authorities and to ensure compliance with statutory and other requirements;
4. Manage the overall Safety and Health activities at site;
5. Coordinate data entry, collection, collation and safekeeping all HSE and Security documents to meet requirements of Safety, Health, Environmental and Security Data Administrations;
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Company Location: Anantara Desaru Coast Resort & Villas
Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
...
Company Location: Anantara Desaru Coast Resort & Villas
Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
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