Cardas Research And Consulting

Cardas Research & Consulting Group (CRCG) was founded in 2001. We are one of the leading full-service marketing research and consultancy firm in Malaysia. We offer a comprehensive range of modeling and analytical services: mystery shopping, online survey, focus group discussion, person-to-person interviews, telephone interviews and provide data processing services as well. Mystery Shopping is one of our core competences. We recruit and train Mystery Shopper to measure the service level and brand visual. We have about 15,000 mystery visits per year; inclusive of mystery observations, mystery visits, mystery telephone calls and mystery mails. Currently, we are embarking variety mystery shopping projects for well-known brands in Malaysia: Banking & finance industries Petrol stations Restaurant Boutique outlets Hotel & Resorts Car showroom Car service centres Telecommunication stores Convenient stores Education institutions Gaming & entertainment Call centres Service counters