Carry out inspection and resolving operational issues.
Develop, implement policies, and ensure compliance with legislative acts and regulatory requirements. Identify potential safety hazards and unsafe conditions.
Assist in emergency management and contingency planning.
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Leverage strong communication skills to document solution designs (e.g. Solution Impact Description (SID) and/or Solution Architecture Definition (SAD) documents) and associated impacts across the various components of the Enterprise stack, with inputs from key business and project stakeholders in a manner that is timely and of a high quality
Engage with Security Architects and provide clarity on all security aspects of the chosen Solution and revise according to Security Standards where necessary
Authentically engage and collaborate with key technology partners and/or business stakeholders to support initiatives that explore, test, and implement new and emerging technologies to digitise our processes, systems and customer experience
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Perform triple-play services testing which included HIgh-Speed Internet (HIS) speed test via company's speed test webpage, perform test call from VOIP phone (incoming and outgoing calls and takedowns the recordings)
Promoting customers on current offerings and promotions for upselling and cross-selling products
Build and maintain a good relationship with customers for long term partnership
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