Prepare detailed reports on buying trends, customer requirements, and profits to provide feedback to the HQ team to enhance product range and services.
Undertake store administration duties such as managing store budgets and updating financial records.
Requirements:
Diploma with at least 3 year's relevant experience working with a team of colleagues in a customer facing position.
The candidate must be proficient in Microsoft word and Excel
The candidate must be conscious of health & safety of the team.
Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
Email your resume to [HIDDEN TEXT]
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Assists the Head of Store Operations to head the team at our Little Farms retail store by leading our team members in the continued high performance of the store.
Oversee the store's operations
Communicate closely with team members to ensure highest quality service is achieved
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Drive the quality of the in-store customer experience and build enduring relationships by communicating and training team on Aesop’s approach to hosting, customer service and consultations
Provide in-store coaching to team, working alongside them to demonstrate best practice in hosting, consultations, customer service, linkage and product knowledge
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PARKnSHOP launched the first MoneyBack reward points programme, providing extra savings to members in the form of exclusive discounts, bonus point scheme and free premium redemption. Its retailing foresight and management campaigns are well recognized through numerous consumer, industry and community awards.
Managing the store team, you will focus on driving sales and maximizing store profitability, while providing industry-leading service on the high street. You will continue to exceed your store's KPIs and maintain the company standards while following company guidelines. Most importantly you will represent the business in the most professional manner.
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PARKnSHOP launched the first MoneyBack reward points programme, providing extra savings to members in the form of exclusive discounts, bonus point scheme and free premium redemption. Its retailing foresight and management campaigns are well recognized through numerous consumer, industry and community awards.