Execute basic graphics and video edits as needed to enhance product presentation.
Assist with customers regarding missing/damaged items or returns.
Assist in handling returns, arranging replacements or refunds, and maintaining accurate records. Prepare reports for returns and refunds bi-weekly across all marketplaces.
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Able to deliver unique ideas from concept to roll out.
Proactive and positive approach.
Pitch Experience; Excellent communication and confident presentation skills. Able to pitch ideas to clients and brief them to members of the creative team.
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Responsible for maintaining content quality and standards, efficiently create industry-related trending video content, and enhance user engagement and retention.