Communicating with social media followers, including responding to queries in a timely manner.
Developing and managing social influencer programs and attending social influencer events.
Using analytical tools such as Google Analytics, Hootsuite Pro, and Facebook Insights to monitor and evaluate the company’s social media presence and performance.
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Responsible for maintaining content quality and standards, efficiently create industry-related trending video content, and enhance user engagement and retention.
Execute basic graphics and video edits as needed to enhance product presentation.
Assist with customers regarding missing/damaged items or returns.
Assist in handling returns, arranging replacements or refunds, and maintaining accurate records. Prepare reports for returns and refunds bi-weekly across all marketplaces.
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Execute basic graphics and video edits as needed to enhance product presentation.
Assist with customers regarding missing/damaged items or returns.
Assist in handling returns, arranging replacements or refunds, and maintaining accurate records. Prepare reports for returns and refunds bi-weekly across all marketplaces.
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Performs cross-platform optimisation for cohesive customer experience.
Identify, engage and manage suitable influencers for our social media platforms.
Regularly monitor and analyse social media data and trends, user engagement, and competitor activities to adjust strategies and improve our social media presence.
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We are good at developing top-grade mature demand products and excelling in the global market. Notes+ has obtained a monopoly on the global iOS platform in several categories such as iPad calculators, iPhone calculators, Sudoku, and clocks. It currently has several million monthly active users and maintains good natural growth. The currently developed "Notes+" for the "iPad + Pencil" combination has received good user feedback in mainland China. Join us and build the best note-taking app in the world with us.