Maker Lab is looking for an energised, curious, and enthusiastic Social Media Analyst who can turn social data into insights and join our team. Our client’s brand is complex and dynamic, therefore, we strongly believe that insights about the perceptions of their brand are critical. As a Social Media Marketing Analyst, you'll be supporting their Marketing Insights and Measurement team through the use of social analytics to analyse and define insights related to how people perceive our client’s brand.
Role:
Analyse social data to understand trends and sentiment and inform key business decisions.
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Creating engaging and visually appealing content for various social media channels, including but not limited to, Facebook, Instagram, Twitter, LinkedIn, and TikTok.
Support lead-generation efforts through the maintenance of third-party website listings and relevant local industry events.
Repurposing and optimising content for various platforms.
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Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally. Teleperformance in Malaysia has been certified to be a Great Place to Work (GPTW) for 5 years continuously (2020 to 2024).
Responsible for maintaining content quality and standards, efficiently create industry-related trending video content, and enhance user engagement and retention.