Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
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Coordinate investigation of customer’s request/complaints regarding product issues or delivery issues.
Knowledge of export documentation including LC documentation and other incoterms; MITI applications and other government application such as health certificates.
Assist sales manager in executing and achieving their territory and market business plans.
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Coordinate investigation of customer’s request/complaints regarding product issues or delivery issues.
Knowledge of export documentation including LC documentation and other incoterms; MITI applications and other government application such as health certificates.
Assist sales manager in executing and achieving their territory and market business plans.
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Assist on general sales-related matters to the Sales Team upon request; customer’s credit limit / payment term, sales data, customer sales delivery report, supporting letters and documentations.
Attend to general Sales phone line and emails enquiries.
Uphold company’s integrity, organizational policies and regulations.
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Coordinate investigation of customer’s request/complaints regarding product issues or delivery issues.
Knowledge of export documentation including LC documentation and other incoterms; MITI applications and other government application such as health certificates.
Assist sales manager in executing and achieving their territory and market business plans.
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Responsible for supporting & maintaining existing customers.
Handling customer complaint & problem solving.
Work closely with technical department for product qualification, provide product support to customers, and provide technical feedback to the technical team.
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To liaise & coordinate with supplies on marketing materials, product launch, promotional events, road shows and other related marketing campaigns.
Be constantly updated on competitor products in the market and build network with personnel across the same industry to gain first hand industry information to develop strategic approach toward prospects.
Build strong rapport and response to prospects enquiries with excellence service every touch point to maintain high customer satisfaction level.
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-Work closely with technical department for product qualification, provide product support to customers, and provide technical feedback to the technical team.
-Coordinates cross-center and vendor supplied orders as required and monitors those shipments.
-Works with regulatory department to ensure export compliance and stays current regarding international material movements and shipping regulations.
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Manage and follow up project readiness lead time and timely update customer for the expectations.
Manage inventory by checking stock to determine inventory level; anticipating needed
suppliers; placing and expediting orders for supplies; verifying receipt of supplies and
coordinating shipments from factories to customers.
First contact point for customers and suppliers on sales related activities.
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Manage and follow up project readiness lead time and timely update customer for the expectations.
Manage inventory by checking stock to determine inventory level; anticipating needed
suppliers; placing and expediting orders for supplies; verifying receipt of supplies and
coordinating shipments from factories to customers.
First contact point for customers and suppliers on sales related activities.
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