At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
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We are looking for motivated individuals to join our enthusiastic culture. So do you have what it takes to be a part of the paradigm shift ?
The Team
You will be entrusted the responsibility of managing the Retail Sales & Customer excellent team, responsible for ensuring the highest level of customer satisfaction for our local and global customers in Asia Pacific. The customer excellent team is tasked to enhance the brand awareness and loyalty, for the umbrella of brands under Blitzwerks, displaying tactfulness and deep understanding of our products and services.
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3. Manage various communication channels such as email, online chat, and phone to ensure prompt and comprehensive service delivery.
4. Handle offline purchase orders, both internal and external corporate orders, and manage the associated workflow.
5. Take the lead in providing proactive care to customers, ensuring a positive user experience, gathering and understanding customer feedback, and offering insights and suggestions.
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3. Manage various communication channels such as email, online chat, and phone to ensure prompt and comprehensive service delivery.
4. Handle offline purchase orders, both internal and external corporate orders, and manage the associated workflow.
5. Take the lead in providing proactive care to customers, ensuring a positive user experience, gathering and understanding customer feedback, and offering insights and suggestions.
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4. Supporting the sales team in other administrative tasks, encourage to assist sales manager to business development and make new inquires happens
5. Helping to arrange suitable working schedules for company technological staffs, design workable working routines, make sure daily operations are well arranged.
