customer service manager jobs in Malaysia

Showing 998 jobs results for "customer service manager"

 
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Undisclosed

KL City, Kuala Lumpur

  • • Monitor customer service metrics, including response time, resolution rate, and customer satisfaction, and implement strategies for continuous improvement.
  • 2. Online and Offline Customer Support:
  • • Oversee customer service efforts across various channels, including online platforms (website, mobile app, social media) and offline touchpoints (partners, retail channels, events, etc.). ...
Posted
8 days ago
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MYR3,000 - MYR4,000 Per Month
Commission: MYR5,000 - MYR10,000

KL City, Kuala Lumpur

  • Communicate with customers and artists
  • Other receptionist and salon duties
Posted
7 days ago
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MYR6,000 - MYR8,000 Per Month

Pelabuhan Klang, Selangor

  • Ensure activities carried out are adhering to corporate compliance, global/local policies and guidelines;
  • Manage and maintain the requirements for export documentation in compliance with CBP and other government agencies
  • Actively engage in shipments problem solving ...
Posted
a day ago
Undisclosed

Singapore

  • 2. Arrange customer for queue and appointment.
  • 3. Daily shop cleaning
  • 4. Updated daily slaes record ...
Posted
3 days ago
SGD9,000 - SGD10,000 Per Month

Singapore

  • • Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs.
  • • Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.
  • • Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment ...
Posted
2 days ago
SGD2,500 - SGD4,500 Per Month

Singapore

  • 向运营经理报告
  • · Determine program placement based on factors including profit and program size;
  • 根据利润和项目规模等因素确定项目的人员配置。 ...
Posted
3 days ago
SGD5,000 - SGD8,000 Per Month

Singapore

  • Responsibilities:
  • Components:
  • * Evaluate current onboarding process ...
Posted
2 days ago
MYR4,000 - MYR6,000 Per Month

Masai

  • Communicate with customers to identify their needs / expectations and make appropriate adjustments to meet those needs.
  • Facilitate communication between internal departments such as operations, sales, and warehousing to coordinate customer orders and resolve issues efficiently.
  • Track and analyze customer service metrics, such as response times, resolution rates, and customer satisfaction scores, to identify areas for improvement and implement corrective actions as needed. ...
Posted
12 hours ago
Undisclosed

Singapore

  • - Develop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved.
  • - Resolve customer complaints and enquiries in a professional and prompt manner.
  • - Monitor and track customer response times and quality of service. ...
Posted
3 days ago
Undisclosed

Singapore

  • 2. Arrange customer for queue and appointment.
  • 3. Daily shop cleaning
  • 4. Updated daily slaes record ...
Posted
3 days ago

HALLMARK SECURITY MANAGEMENT PTE. LTD.

SGD4,500 - SGD4,500 Per Month

Singapore

  • Working Hours: 11am to 1pm, 12-hour shift
  • Work Schedule: 6 days per week, weekends required, off on weekdays
  • Key Responsibilities: ...
Posted
a day ago

Agensi Pekerjaan Carpe Diem Executive Sdn Bhd

MYR6,000 - MYR16,000 Per Month

Gerbang Nusajaya

  • Respond promptly and direct customer requests and issues to the designated resource and follow up on customer interactions;
  • Using the in-house system to update all key collections, defects tracking, etc.;
  • Preparing management report; ...
Posted
a day ago
SGD9,000 - SGD10,000 Per Month

Downtown Core

  • Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs.
  • Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.
  • Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment ...
Posted
2 days ago
SGD5,000 - SGD8,000 Per Month

Singapore

  • Components:
  • Evaluate current onboarding process
  • Analyze customer onboarding data ...
Posted
2 days ago

MDE CAPITAL CONSULTANCY PTE. LTD.

SGD4,000 - SGD5,500 Per Month

Singapore

  • Working Location: North-East
  • Job Responsibilities:
  • Oversee and manage the daily operations of the Customer Service team ensuring compliance and meet performance KPIs. ...
Posted
3 days ago

MDE CAPITAL CONSULTANCY PTE. LTD.

SGD4,000 - SGD5,500 Per Month

Singapore

  • Job Responsibilities:
  • Oversee and manage the daily operations of the Customer Service team ensuring compliance and meet performance KPIs.
  • Handle customer feedback through various channels such as emails, social media, phone calls, and Google reviews. ...
Posted
3 days ago
Undisclosed

Singapore

  • Role and Responsibilities
  • • Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.
  • • Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication. ...
Posted
3 days ago
MYR4,500 - MYR65,004,500 Per Month

KL City

  • Build presence and establish rapport with students as a key point of contact and support to reach out to
  • Develop strong relationships with internal stakeholders (sales, faculty, coach manager) to promote teamwork and smooth program execution
  • Facilitate the smooth onboarding of students to the program after confirmation of participation ...
Posted
4 days ago
SGD2,500 - SGD4,500 Per Month

Singapore

  • Determine program placement based on factors including profit and program size;
  • 根据利润和项目规模等因素确定项目的人员配置。
  • Establish and Enforces customer services department policies and procedures. ...
Posted
4 days ago
Undisclosed

Singapore

  • Singapore - Benoi Rd
  • -
  • Sales ...
Posted
5 days ago
SGD7,000 - SGD8,000 Per Month

Singapore

  • 3. Daily shop cleaning
  • 4. Updated daily slaes record
  • Employee Benefit: ...
Posted
6 days ago
SGD3,000 - SGD4,000 Per Month

Singapore

  • 3. Daily shop cleaning
  • 4. Updated daily slaes record
  • Employee Benefit: ...
Posted
6 days ago
SGD3,000 - SGD5,000 Per Month

Singapore

  • 2. Arrange customer for queue and appointment.
  • 3. Daily shop cleaning
  • 4. Updated daily slaes record ...
Posted
6 days ago
SGD5,000 - SGD7,000 Per Month

Singapore

  • 3. Daily shop cleaning
  • 4. Updated daily slaes record
  • Employee Benefit: ...
Posted
6 days ago
SGD3,000 - SGD4,000 Per Month

Singapore

  • 2. Arrange customer for queue and appointment.
  • 3. Daily shop cleaning
  • 4. Updated daily slaes record ...
Posted
6 days ago
Undisclosed

Singapore

  • 2. Led the team to complete the targets set by the company, and completed the formulation, implementation and control of the internal work objectives of the department;
  • 3. Establish and improve internal assessment and training systems of the department;
  • 4. Coordinated the work among subordinate departments and provided personnel allocation plans according to the set goals; ...
Posted
6 days ago
SGD7,000 - SGD8,000 Per Month

Singapore

  • 2. Arrange customer for queue and appointment.
  • 3. Daily shop cleaning
  • 4. Updated daily slaes record ...
Posted
6 days ago
SGD5,000 - SGD7,000 Per Month

Singapore

  • 2. Arrange customer for queue and appointment.
  • 3. Daily shop cleaning
  • 4. Updated daily slaes record ...
Posted
6 days ago
SGD9,000 - SGD10,000 Per Month

Singapore

  • • Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs.
  • • Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.
  • • Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment ...
Posted
6 days ago