customer service jobs in Shah Alam
Showing 353 jobs results for "customer service" in Shah Alam
Customer Service ( Mandarin speaker)
MYR3,500 - MYR5,000 Per Month
Shah Alam, Selangor
- Proactively reach out to customers after a sale to ensure their satisfaction and address any concerns or issues. Assist with product returns, replacements, and warranty claims, resolving customer concerns efficiently.
- Documentation and Reporting:
- Maintain organized and up-to-date customer and sales records. Generate reports and analyze sales data to identify trends and opportunities for improvement. ...
Posted
21 hours ago
Customer Service Leader ( Mandarin Speaker )
MYR4,500 - MYR5,000 Per Month
Shah Alam, Selangor
- Conduct training sessions for new hires and ongoing training for existing team members to enhance their skills and knowledge. Keep the team updated on product/service offerings, company policies, and industry trends.
- Track key performance metrics such as call volume, response times, customer satisfaction scores, and individual/team performance. Analyze data to identify areas for improvement and implement strategies to enhance performance.
Posted
3 days ago
Customer Care Specialist with Accounts Support
MYR3,000 - MYR5,000 Per Month
Shah Alam, Selangor
- Provide information about our outlets, services, pricing, and availability, and effectively resolve customer complaints or issues, ensuring satisfaction.
- Customer-focused environment:
- Opportunity to make a direct impact on customer satisfaction and contribute to the company's success. ...
WFH
Fresh Graduates
Posted
7 days ago
MYR2,300 - MYR3,000 Per Month
Shah Alam, Selangor
- Make sure the inventory on the system is accurate to the actual inventory, to help update and ensure proper maintenance of documents and records
- To follow up monthly payment and others related records
- If necessary, undertake and be able to work independently, carry out special tasks, ad hoc functions and related duties.
Posted
a month ago
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