3. To process customer orders, including order entry, confirmation, and tracking, ensuring accuracy and adherence to established procedures.
4. To assist customer with technical inquiries, troubleshooting, and product support, collaborating with technical experts and service technicians as needed.
5. To Maintenace accurate records of customer interactions, transactions, and service requests using CRM systems or other software platforms.
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3. To process customer orders, including order entry, confirmation, and tracking, ensuring accuracy and adherence to established procedures.
4. To assist customer with technical inquiries, troubleshooting, and product support, collaborating with technical experts and service technicians as needed.
5. To Maintenace accurate records of customer interactions, transactions, and service requests using CRM systems or other software platforms.
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Tribe now seeks Customer Service Representatives to provide assistance for customers of our
largest mobile gaming client (Tencent).
In this role, you will bring your positive energy, enthusiasm and expertise to deliver exceptional service and solutions to customers, on site at our Tribe center. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day.
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